You had transported my father to his doctor appointment. As I recall it was a cold and blustery day. You lifted him up into the warm van as fast as possible and took care in securing him once he was in. You put my father at ease with how you interacted with him. He even laughed  a little. When we were finished with the appointment, you were back to pick us up quickly. Everything went smoothly due to your great service. I hope we meet again!